General Banking: Completing a Deposit

In order to complete a deposit into your custody account, there are two steps.

1. Submit the Deposit Request in the Platform
1. Include in the Notes your “Wire Confirmation Number”
2. Complete the wire to deposit funds from your actual bank.
1. Deposits do not automatically happen when the deposit request is submitted in the platform.
2. If you do not complete the wire to deposit funds into your custody account within 72 hours, your transaction will be CANCELED.
3. Please include in the wire notes with your bank the following information in the Notes Field:
1. Your Legal Name and
2. Reference Code of the Transaction from the Etana platform
1. Go to the "transaction menu" 
2. Click on the orange button for the specific transaction 
3. Enter the Transaction ID
4. Submit