Skip to main content

Submit a request

Etana Custody
FAQ
Account Management

Articles in this section

Standard Fee Schedule
Adding a Bank Account: I do not have an IBAN or a Routing Number
Deposit Confirmation: How long does it take for a deposit to credit to my account?
Deposit Confirmation: Why was I charged more than the fees stated?
General Banking: Adding a Bank Account
General Banking: Are there any limitations an international user should be aware of for sending deposits?
General Banking: Can I register a bank account from a country other than the current country I am residing in?
General Banking: Can I transfer my funds to a third party?
General Banking: Completing a Deposit
General Banking: How much time does it take to approve bank account?

See more

How do I close my account?

September 14, 2021 17:34
Updated

Please send your request to support@etana.com. Your account will be reviewed to ensure there are no remaining balances.

Was this article helpful?

0 out of 2 found this helpful

Have more questions? Submit a request

Related articles

What’s the insurance Etana provides for any accidental incident for funds or digital currency transactions?
What is a Financial Custodian?
What is the difference between Custody wallet and Linked Account?
Deposit Confirmation: Why was I charged more than the fees stated?
Withdraw Requests: How much time does it take for Etana to approve a withdrawal?