Etana Custody Ltd.
Privacy Policy
Etana Custody Ltd. is part of Etana Holdings Inc. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Etana Custody Ltd. collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Identification information
- Bank account information
- Digital Asset wallet address
How do we collect your data?
You directly provide Etana Custody Ltd. with most of the data we collect. We collect data and process data when you:
- Register online or place a request to add a service.
- Voluntarily complete a customer survey or provide feedback on any of our message boards.
- Use or view our website via your browser.
Etana Custody Ltd. may also receive your data indirectly from the following sources:
- Exchange partners the client chooses to link their Etana Custody account with.
How will we use your data?
Etana Custody Ltd. collects your data so that we can:
- Process your request, manage your account.
- Email you with special offers on other products and services we think you might be interested in.
- Complete required compliance verifications and approvals.
If you agree, Etana Custody Ltd. will share your data with our partner companies so that we may accurately verify your information.
- Thomson Reuters
- Ciphertrace
- Banking partners
When Etana Custody Ltd. processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Etana Custody Ltd. securely stores your data in encrypted databases.
Etana Custody Ltd. will keep your profile information for 5 years from the date the account is closed. Once this time period has expired, we will delete your data by per our records retention policy.
Marketing
Etana Custody Ltd. would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Etana Custody Ltd. from contacting you for marketing purposes or giving your data to other members of the Etana Custody Ltd. Group.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Etana Custody Ltd. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access - You have the right to request Etana Custody Ltd. for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification - You have the right to request that Etana Custody Ltd. correct any information you believe is inaccurate. You also have the right to request Etana Custody Ltd. to complete information you believe is incomplete.
- The right to erasure - You have the right to request that Etana Custody Ltd. erase your personal data, under certain conditions.
- The right to restrict processing - You have the right to request that Etana Custody Ltd. restrict the processing of your personal data, under certain conditions.
- The right to object to processing - You have the right to object to Etana Custody Ltd.'s processing of your personal data, under certain conditions.
- The right to data portability - You have the right to request that Etana Custody Ltd. transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@etana.com
Or write to us at: Etana Custody, 999 18th Street Suite 3000, Denver CO 80202
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. Whenyou visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Etana Custody Ltd. uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in to your account.
- Understanding how you use our services.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality - Etana Custody Ltd. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising - Etana Custody Ltd. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Etana Custody Ltd. sometimes shares some limited aspects of this data with third parties for advertising We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Etana Custody Ltd. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Etana Custody Ltd. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18 August 2020.
How to contact us
If you have any questions about Etana Custody Ltd.'s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: support@etana.com
Or write to us at: Etana Custody, 999 18th Street Suite 3000, Denver CO 80202