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  1. Etana Custody
  2. Account Management

Account Management

  • Standard Fee Schedule
  • Adding a Bank Account: I do not have an IBAN or a Routing Number
  • Deposit Confirmation: How long does it take for a deposit to credit to my account?
  • Deposit Confirmation: Why was I charged more than the fees stated?
  • General Banking: Adding a Bank Account
  • General Banking: Are there any limitations an international user should be aware of for sending deposits?
  • General Banking: Can I register a bank account from a country other than the current country I am residing in?
  • General Banking: Can I transfer my funds to a third party?
  • General Banking: Completing a Deposit
  • General Banking: How much time does it take to approve bank account?
  • General Banking: Individual Accounts
  • General Banking: Proof of Client status with Etana
  • General Banking: Re-Verification of Bank Account Ownership
  • General Banking: What is an intermediary or correspondent bank?
  • General Banking: Why do I need to provide more documents for a transaction, my profile was already verified?
  • How do I close my account?
  • Proof of Funding Account Ownership: Requirements
  • Withdraw Requests: Are there any limitations for the frequency of depositing or withdrawing funds?
  • Withdraw Requests: How much time does it take for Etana to approve a withdrawal?
  • Withdraw Requests: I need a copy of my Custody Agreement with Etana
Etana Custody