Account Management
- Standard Fee Schedule
- Adding a Bank Account: I do not have an IBAN or a Routing Number
- Deposit Confirmation: How long does it take for a deposit to credit to my account?
- Deposit Confirmation: Why was I charged more than the fees stated?
- General Banking: Adding a Bank Account
- General Banking: Are there any limitations an international user should be aware of for sending deposits?
- General Banking: Can I register a bank account from a country other than the current country I am residing in?
- General Banking: Can I transfer my funds to a third party?
- General Banking: Completing a Deposit
- General Banking: How much time does it take to approve bank account?
- General Banking: Individual Accounts
- General Banking: Proof of Client status with Etana
- General Banking: Re-Verification of Bank Account Ownership
- General Banking: What is an intermediary or correspondent bank?
- General Banking: Why do I need to provide more documents for a transaction, my profile was already verified?
- How do I close my account?
- Proof of Funding Account Ownership: Requirements
- Withdraw Requests: Are there any limitations for the frequency of depositing or withdrawing funds?
- Withdraw Requests: How much time does it take for Etana to approve a withdrawal?
- Withdraw Requests: I need a copy of my Custody Agreement with Etana