Account Management
- Schedule 1: Standard Fee Schedule
- Adding a Bank Account: I do not have an IBAN or a Routing Number
- Deposit Confirmation: How long does it take for a deposit to credit to my account?
- Deposit Confirmation: Why was I charged more than the fees stated?
- Deposit: How do I complete a DOMESTIC wire to Etana?
- Deposit: How do I complete an International Wire to Etana?
- General Banking: Adding a Bank Account
- General Banking: Are there limitations that an International User should be aware of for sending Deposits?
- General Banking: Can I register a bank account from a country other than the Current country I am residing in?
- General Banking: Can I transfer my funds to a third party?
- General Banking: Completing a Deposit
- General Banking: How much time does it take to approve bank account?
- General Banking: Individual Accounts
- General Banking: Proof of Client status with Etana
- General Banking: Re-Verification of Bank Account Ownership
- General Banking: What is a Bank Reference Code (ref-code)?
- General Banking: What is an Intermediary/Correspondent Bank?
- General Banking: Where are Etana’s Banks Located?
- General Banking: Why do I need to provide more documents for a transaction, my profile was already verified?
- How do I close my account?
- Proof of Bank Account Ownership: Requirements
- Withdraw Requests: Are there any limitations for the frequency of depositing or withdrawing funds? To sum up can I circulate deposits and withdraws?
- Withdraw Requests: How much time does it take for Etana to approve a withdrawal?
- Withdraw Requests: I need a copy of my Custody Agreement with Etana